General Consultation

Consultations for daily life issues and other problems are provided by our Foreign Language Support Consultants in-person, over the telephone and via email.  

Consultation examples・I would like to register my child for nursery.
・How do I convert my foreign driver’s license to a Japanese driver’s license?
・I would like to admit my child that I brought to Japan to a local school.
・As my child is soon to be born, please share with me about the required procedures or paperwork once my child is born.
・I received an envelope in the mail from the government office but I do not understand the contents.
・I am planning to return to my home country soon. Are there any procedures or paperwork which I have to do before that?
Operating Hours/LocationPlease refer here.
Supported LanguagesJapanese, English, Chinese, Korean, Vietnamese, Tagalog, Nepali, Thai, Indonesian, Malay, Mongolian, Khmer, Burmese, Hindi, Bengali, Sinhala, Russian, Portuguese, Spanish, French, Italian, German, Ukrainian
(Supported languages may change from those listed here.)
※In addition to interpretation conducted by our Foreign Language Support Consultants, telephone and online video interpretation provided by external contractors is available. 
※Email support is only available in Japanese, English, Chinese, Korean, and Vietnamese.

Specialist Consultation

Specialist consultation sessions (Kurosaki only) are available for matters that require professional advice and support. 

Consultation provided in coordination with an administrative scrivener regarding immigration procedures, residence status, visa etc.

Consultation examples: renewal of period of stay, renewal of residence status, bringing family over from home country, permanent residency, application for naturalization, international marriage etc.

Date and Time2nd Saturday of each month, 1pm – 4pm
ReservationNot required (please make an appointment if you require interpretation)

Legal consultation provided in coordination with a lawyer

Consultation examples: divorce, employment/labor dispute, traffic accident, financial dispute etc.

Date and Time4th Saturday of each month, 1.30pm – 4.30pm
ReservationRequired (3 time slots available for reservation on a first come basis)  
Reservations must be made by the 4th Tuesday of the month.

Psychological counseling conducted by a clinical psychologist

Consultation examples: mental fatigue, stress, worries, anxiety, insomnia, lack or a decline in motivation etc.

Date and Time*Please contact us for details.