Enquries

helpdesk@kitaq-koryu.jp

Management: Kitakyushu International Association

Kitakyushu City Information Center for Foreigners

Consultation and lifestyle information provided for foreign residents and those that frequently interact with foreigners at the workplace, school, locality etc. to help resolve problems and concerns that they may have. 
For cases that are not easily resolved, support and follow up will be provided by a social worker. 
Please feel free to contact us.

Kitakyushu City Information Center for Foreigners Facebook

We disseminate important information in multiple languages from the various government and public entities that include, but not limited to information that is closely related to daily life, and notifications regarding disasters etc.

Consultation

Consultations regarding the various daily life matters are available in multiple languages in-person, over the phone, and via email.
Specialist consultation sessions (Kurosaki only) are also conducted by administrative scriveners, lawyers etc.  
All consultations are free of charge. 

Lifestyle Information

Information closely related to daily life available in multiple languages.

Administrative Interpretation

Available to help facilitate communication with schools, government offices etc. (*Free) 

Medical Interpretation

A service to help bridge the communication barrier between foreign residents and medical staff at medical facilities. (*Paid service)

Operating Hours・Location

KUROSAKIKOKURA
Operating Hours Monday – Friday
(excluding national holidays, year end and new year holidays) 
9:30am – 4:00pm
Monday – Friday
(excluding national holidays, year end and new year holidays) 
9:30am -12:00pm / 1:00pm – 4:00pm 
TEL080-6445-2606080-5278-8404
E-mailhelpdesk@kitaq-koryu.jp
AddresCOMCITY 3F, 3-15-3 Kurosaki,
Yahatanishi-ku, Kitakyushu City
Kokurakita Ward Office 2F, 1-1 Otemachi,
Kokurakita-ku, Kitakyushu City
Our Location

Supported Languages

Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Nepali, Thai, Indonesian, Malay, Mongolian, Khmer, Burmese, Hindi, Bengali, Sinhala, Russian, Portuguese, Spanish, French, Italian, German, Ukrainian, Urdu
(Supported languages may change from those listed here.) 
*In addition to interpretation conducted by our Foreign Language Support Consultants, telephone and online video interpretation provided by external contractors is available. 
*Email support is only available in Japanese, English, Chinese, and Vietnamese.